Products · Work simulations

The work is the interview.

Candidates read a realistic brief, recommend an action, and answer follow-up questions. Your team sees how they think, not just what they claim.

Book a demo

See how candidates approach the work.

Realistic tasks, follow-up questions, and evidence your team can review.

Work simulation / Customer success manager Illustrative

Your brief / 01

Make the case.

A customer plans to launch across three teams in six weeks. Early testing shows low adoption. Recommend what to change before expanding.

PrioritySustained adoption

ConstraintSix-week deadline

Your taskRecommend next steps

AI role-play partner

Evidence you can inspect

See the evidence behind a rating.

Review the response, scoring criterion, and rationale together.

Cited candidate evidence
Explicit scoring criteria
Documented human review

Decision record · Jordan Davis Illustrative

Judgment · work simulation

Manages rollout risk

4/5

“I’d pilot with one team first. That delays the full rollout, but lets us test adoption before committing more teams.”

Role-play response · 02:14–02:28

Proposes a limited pilot and weighs it against rollout speed.

Criterion · judgment

Weighs consequences before committing.

3 / Meets

Identifies a relevant risk and a workable action.

4 / Strong

Explains trade-offs and proposes a reversible test.

Rating rationale: proposes a limited pilot and explains the trade-off with rollout speed. Follow up on success criteria.

Review history · illustrative

10:02
Candidate response captured
Work simulation · response 03
10:03
Rating linked to evidence
Judgment · rubric version 1.2 · 4/5
10:18
Reviewer confirmed rating
A. Morgan · rationale retained
10:20
Follow-up documented
Ask how the candidate would measure pilot success.

Example record. Hiring decisions remain with your team.

Side by side

Same brief. Different judgment.

Two candidates with similar résumés answer the same scenario. Their recommendations, and how they hold up under pushback, show the difference a résumé can't.

Customer success manager / Renewal risk Illustrative

The briefA key account's usage fell 40% after a price change. Renewal is in 30 days. What do you recommend?

Candidate A Candidate B

Recommendation

Hold the price. Book a usage review with their ops lead to find what stopped working before the renewal call.

Offer 20% off the renewal to keep them.

Under pushback"Their CFO says price is the problem."

Then I'd ask what they'd cut at the old price. If usage stays low, a discount only delays the churn.

Then I'd go to 30%.

Rubric

Level 4Diagnoses before acting and names the trade-off.

Level 2Acts on the symptom without a diagnosis.

Common Questions

Work simulation questions

What is a work simulation?

A work simulation, sometimes called a work sample, asks candidates to do a realistic slice of the job: read a brief, make a recommendation, and explain it. Instead of judging what a résumé claims, your team reviews how the candidate actually approaches the work.

How is a work simulation scored?

Each response is rated against explicit, job-related criteria agreed before candidates begin. Every rating links to the part of the response that supports it, and a member of your team reviews and confirms it.

Does the AI make the hiring decision?

No. The AI runs the role-play and organizes the evidence. Hiring decisions remain with your team, and each review is documented.

Are work simulations fair to candidates?

Well-designed work samples closely reflect the tasks of the job, and applicants often see them as fair. We review content with subject-matter experts and monitor results for adverse impact, which means testing whether outcomes differ across groups.

What roles can work simulations be built for?

Any role whose work can be described in a brief: customer success, sales, operations, management, and technical roles. We build each task from your role's requirements rather than a generic template.

See what yourcandidates can do.